Refund policy
We want you to be satisfied with your purchase. Please review our policy below:
🔹 Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Must include original packaging
- Proof of purchase is required
🔹 Non-Returnable Items
For security and quality reasons, the following items are non-returnable:
- Opened or used coins
- Items damaged after delivery
- Clearance or final sale items
🔹 Refunds
Once your return is received and inspected:
- We will notify you of the approval or rejection
- If approved, your refund will be processed within 3–7 business days
🔹 Partial Refunds
In some cases, partial refunds may be granted:
- Items not in original condition
- Items returned after 30 days
- Minor cosmetic differences that do not affect functionality
🔹 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- We are not responsible for lost return packages
🔹 Order Issues
If your item arrives damaged, incorrect, or not as described, please contact us within 48 hours of delivery with photos.
🔹 Important Note
Our coins are sold as collectible items. Please review product descriptions carefully before purchasing. Minor variations in appearance may occur.